Check-out process was frustrating and delayed.

A combination of hits and misses

The breathtaking mountain view from my balcony made mornings special! The staff were exceptional, and the breakfast buffet offered a fantastic, diverse spread.

Yet, the checkout process was frustrating, and I had issues with bag collection that added unnecessary stress to my departure.

beautiful mountain views, spacious deluxe rooms, elegant architectural design

Certain room furnishings could use a thorough cleaning!!! The high prices for extra services were a letdown, making unexpected expenses something to be cautious about. The games area being closed was also quite disappointing!!!

comfortable stay with room for improvement

The staff provided exceptional service, always ready to assist with a smile. The buffet meals offered a great variety and delicious options, making each dining experience enjoyable. The balcony view from my deluxe room was stunning, overlooking lush green forests and mountains. I particularly loved relaxing by the beautiful pool with its peaceful surroundings and forest view.

the check-out process felt a bit too routine for such a welcoming hotel.

Earl's Regency in Kandy surprised me with its fantastic location. The view from my Junior Suite was breathtaking, overlooking the lush greenery and the Mahaweli River. The room was spacious, clean, and offered a serene atmosphere. Breakfast stole the show, featuring a wide variety of delicious dishes. Staff were friendly and attentive, especially Dilshan at the restaurant, always ready to help. The large pool was a great spot for relaxation, keeping my kids entertained most of the time. However, the check-out process felt cumbersome with the insistence on returning the key card, which caught us off guard during our tour. This aspect could definitely be streamlined. Overall, I had a great time, but some minor service adjustments would improve the overall experience.

the check-in process was a bit slow, but the staff were super friendly and treated me like royalty! the buffet was AMAZING! ! and the clean pool area was perfect for relaxing. i also loved the beautiful garden views from my room!

The location's scenic beauty is stunning, nestled beside the mountains and Mahaweli River, creating a serene atmosphere with delightful bird songs in the morning. The triple suite was exceptionally spacious and luxurious, with a thoughtful wheelchair service that made navigating easy. Dining experiences were exceptional, particularly the seafood soup and delicious buttermilk biscuits, showcasing the remarkable culinary talents of the staff.

earl's regency is perfectly located, not too busy, and just a short drive to the temple of the tooth relic. the rooms are spacious and comfortable, with a relaxing pool view. the standout service was when the staff called to check on our breakfast since we were running late, showing their attentiveness.

would recommend

Family vacation done right

This place was a lifesaver! The staff went above and beyond when my mother fell ill. They provided a wheelchair and ensured her comfort throughout our stay!

It wasn't exactly pocket change, but still acceptable.

This place suits me perfectly with free Wi-Fi in public areas, a fantastic outdoor pool, and a lovely massage service. During my first stay, the staff helped me find my lost barrette. I recommend enjoying the delicious breakfast! I'm coming back for a weekend.

Great pool and views! Slow check-in process was a bit frustrating.

The stunning views of the Mahaweli River from our balcony made each morning special. The buffet dinner offered an incredible variety, especially the freshly made dishes, truly enhancing our experience.

The breakfast spread at Earl's was a feast for the senses, featuring everything from fresh tropical fruits to scrumptious baked goodies. The staff was top-notch, especially Dilshan, who was a gem in the restaurant, always ready to help. Plus, the kids went wild over the large pool!

The check-out vibe felt a tad rigid, especially when we had to trek back for the key card. Also, the room cleaning left a bit to be desired, with some dusty corners stealing the shine.

i had a great stay at earl's in kandy, which far exceeded my last visit to other hotels. the hotel has fantastic views of the hills and river from the rooms, and the staff were exceptionally friendly and attentive throughout our holiday. the breakfast was a highlight, with a wide array of delicious options including freshly made omelets.

the pool bar service was slow.